Information Technology

Mission Statement



To deliver proven technology and services to the best standards available for computer, data, telecommunications, mapping, GIS, innovative problem solving and collaborative solutions with adherence to standardized information technology best practices.

Department Responsibilities



Administration


  • Provide for the public good by increasing transparency through access to new technologies and information
  • Strategic business systems planning & analysis
  • Compliance with electronic records retention & storage requirements
  • Development and implementation of citywide IT policies, procedures, and standards

Network Operations


  • Local and wide area network connectivity between all city facilities and external business partners
  • Servers & interconnected networking devices
  • Enterprise application & database support including email, document management, financial, and public safety CAD & RMS systems
  • Desktop, laptop, and mobile computing environment

Application Development


  • Development of custom desktop and web based application solutions designed to better meet the business needs of city departments while reducing escalating software support expenses
  • Development of Internet & Intranet services to city employees and the public

Geographic Information Systems


  • Development of interactive mapping applications designed to serve as a visual framework for conceptualizing, understanding, and making better more informed decisions relating to city business
  • Standard and custom hardcopy mapping services
  • Digital geographic data development, maintenance, and analysis services

Telecommunications


  • Cellular voice and data communications
  • Public safety 911 & radio operations
  • Analog and VoIP telephony